Terms of Service

1. Company Information

T&C Group Holdings, LLC is a Florida limited liability company operating from Jacksonville, Florida, United States.

Website: https://tcgroupholdings.com and https://www.tcgroupholdings.com
Contact: contact@tcgroupholdings.com

2. Scope of These Terms; Order of Precedence

These Terms apply to general use of https://tcgroupholdings.com, https://www.tcgroupholdings.com, and related service interactions unless a separate written agreement applies.

These Terms apply on a continuing basis to each service engagement you request from us, including repeat and future engagements, unless we agree otherwise in writing.

If we issue a written service document for a specific engagement, such as a Written Agreement, proposal, scope confirmation, estimate, quote, work order, change order, authorization, or invoice, that document governs that engagement to the extent it differs from these Terms. A Written Agreement names the versions of these Terms and our Privacy Policy that govern it and takes effect only when both you and we have signed it, on the date we countersign, as Section 4.1 describes. Signing it is your written agreement to those versions under Section 19. Any other written service document for an engagement, such as a change order or an invoice under a Written Agreement, is effective when we issue it and you accept it in writing, including by electronic confirmation, and needs no signature. No signature is required for these Terms to apply to you.

These Terms, together with our Privacy Policy and any written service document for a specific engagement, form the complete agreement between you and us regarding your use of the website and any services we provide.

Each service engagement may be treated as a separate transaction.

3. Eligibility and Permitted Use

You may use the website and request services only for lawful purposes. You represent that:

• you are at least 18 years old, or you are using the website and services through a parent, guardian, or authorized business representative;
• any information you submit is accurate, current, and complete; and
• you have authority to request the service, provide documents, and bind any person or business on whose behalf you act.

You may not:

• use the website in violation of any law or regulation;
• submit false, misleading, fraudulent, infringing, or unlawful content;
• interfere with the website's operation or security;
• attempt unauthorized access to accounts, systems, data, or APIs;
• copy, scrape, reverse engineer, or exploit the website or its content except as allowed by law or our prior written consent; or
• use our services to facilitate fraud, deception, harassment, unauthorized practice of law, tax evasion, or any illegal activity.

We may suspend or block access, decline service, or take other appropriate action if we reasonably believe you violated these Terms or applicable law.

4. How You Accept These Terms; Service Requests; No Automatic Acceptance

When you submit a request form on our website, such as the checkout request page for one of our pricing tiers, the Fit Check request form, the request page for our other services, such as translation, or the page we send you by email to agree to these Terms, with the acceptance box checked, you confirm that you have read these Terms and our Privacy Policy and that you agree to be bound by them. That submission forms a binding agreement between you and us on these Terms. We record the date and time of your acceptance and the version of these Terms then in effect.

We do not require a handwritten or electronic signature for these Terms to apply, and we no longer issue a separate master agreement or service addendum for signature. For each project we accept, we issue a Written Agreement that sets out the work, the price and the payment schedule for that project, and any terms specific to it, which you and we sign as Section 4.1 describes. We do not start work on a project before its Written Agreement takes effect.

Submitting a request form, message, or service request constitutes your affirmative request that we review your inquiry and contact you using the contact information you provide, including for service-related follow-up, intake review, document requests, scheduling, scope clarification, pricing, availability, and other reasonable next steps related to the services you requested. By submitting a request form, you represent that you are voluntarily initiating contact with us and requesting that we communicate with you regarding a potential service engagement.

Your submission of a request form or any other inquiry does not, by itself, obligate us to accept the matter, begin work, or create a client relationship beyond the right to review the request and communicate with you about it. We may accept, decline, pause, narrow, or condition any engagement based on scope, legality, risk, capacity, or other business or compliance considerations.

Quotes, estimates, timelines, turnaround statements, and availability are subject to review, change, and written confirmation.

4.1 Written Agreements and Electronic Signatures

When we send you a Written Agreement, you can review it and sign it electronically on a secure agreement page. The Written Agreement names the versions of these Terms and our Privacy Policy that govern it, and links to copies of those exact versions. Before you sign, the page shows you a notice about electronic records and signatures, asks you to show that you can open the agreement's PDF, and asks for your consent to receive the agreement and related records electronically and to sign electronically. A Written Agreement can be signed only electronically. If you do not consent, or withdraw your consent before you sign, the Written Agreement cannot be signed and we cannot take on the project; nothing is charged before signing. We do not mail paper copies; you can save and print the Written Agreement and every record we send you, at no charge. If you withdraw your consent after you sign, it does not affect the Written Agreement you signed, and later notices and records for it continue to come by email. Before you sign, we email you a one-time verification code.

After you sign, one of our co-owners countersigns for T&C Group Holdings, LLC. The Written Agreement takes effect on the date of that countersignature. If we decline to countersign, we tell you in writing, and the Written Agreement does not take effect.

Your electronic signature has the same legal effect as a handwritten signature, under applicable law, including the federal Electronic Signatures in Global and National Commerce Act and Florida's Uniform Electronic Transaction Act.

When you sign, we record your typed name and title, the email address the agreement was sent to, the verification of that address, the date and time, your IP address and browser and device information, your consent, and a digital fingerprint of the document. After we countersign, we email you the signed copy with a signature certificate. Our company policy is to keep signed Written Agreements and their signature records for at least seven (7) years after signing. At present we have no scheduled date for deleting them, and when we stop keeping them we dispose of them securely.

5. Services Offered

We offer the technology and translation services described below, subject to our then-current scope, availability, and written acceptance.

Methods and tools. We choose the methods and tools we use to perform our services, which may include artificial intelligence tools where appropriate. We remain responsible for the work we deliver under these Terms and your written scope, whatever methods and tools we use.

5.1 Technology Services

Technology services are limited to the scope we expressly accept in writing and may include website design and development (including new sites, redesigns, website updates, landing pages, e-commerce setup, secure site launches, and prototypes), software and application development (including applications that use artificial intelligence models), systems integration, business and workflow automation, cloud architecture and deployment, data reporting, modernization of legacy software, Internet of Things (IoT) setup, technical troubleshooting, and implementation consulting.

Unless we expressly agree otherwise in writing, technology services do not include:

• custom software product development beyond the accepted scope;
• managed IT, cybersecurity monitoring, emergency incident response, or formal security audits;
• legal, tax, accounting, privacy-law, accessibility, or regulatory advice;
• ongoing maintenance, hosting administration, software updates, or monitoring after delivery; or
• third-party subscription fees, hosting fees, domain fees, app fees, plugin fees, merchant-processing fees, or other third-party vendor charges.

Technology services often depend on third-party systems, platforms, subscriptions, credentials, vendor approvals, APIs, and client-provided content. We do not guarantee uptime, compatibility, platform approval, ranking, conversion, revenue, or any particular business outcome.

Access and credentials. You are responsible for providing the accounts, credentials, permissions, content, and third-party access we reasonably need. Delays or refusals by a third-party platform or vendor are outside our control.

Changes to scope. Requests that go beyond the accepted scope require our written confirmation and may be billed separately.

Review and acceptance. You agree to review deliverables promptly. Unless we agree to a different acceptance method in writing, work is deemed accepted on the earliest of: your written approval; your use of the delivered work in production or public release; or five (5) business days after delivery without a written, reasonably specific objection tied to the agreed scope. Work requested after acceptance is a new engagement, except fixes during the fix window described below.

Fixes after delivery. During the fix window, we fix at no charge anything in the delivered work that does not match the accepted scope, even if the work has already been accepted. The fix window runs for fourteen (14) calendar days after delivery, or thirty (30) calendar days for Core Build and Custom work, unless your written scope states a different period. It does not cover new features, changes to what was agreed, or problems caused by later changes made by you or a third party.

5.2 Translation Services

Translation services are limited to written document translation within the language pair, document type, and scope we expressly accept in writing.

Written Agreement. Each translation project needs a Written Agreement that you sign and we countersign electronically, on our secure agreement page (Section 4.1). We do not accept paper signatures.

Price. Translation is priced per word, at the per-word rate we publish for translation on the date of your Written Agreement, applied to the number of words in your documents, subject to the minimum price per order we publish on that date. An order is one Written Agreement, however many documents it lists. If the number of words in an order times the rate comes to less than the minimum, the price of that order is the minimum. The minimum is not an added fee; it applies only in place of a lower per-word total. The Written Agreement states the rate, the word count, the minimum when it applies, and the total price. We do not charge a rush fee or any other extra fee for translation.

We translate only from English to Spanish and from Spanish to English. We do not give legal advice.

Translation services do not include:

• legal advice, immigration advice, tax advice, or representation;
• oral interpretation or live interpreting;
• selection or completion of government forms on another person's behalf;
• notarization, apostille, court filing, or agency filing; or
• a promise that any translation will be accepted by any court, agency, employer, lender, school, or other third party.

If you request it and we accept, we may provide a signed translator statement. Unless we expressly say otherwise in writing, we do not promise court-certified, state-certified, sworn, notarized, or institution-specific translation status.

How we translate. We may use artificial intelligence or machine translation tools to help (Section 5), but a person on our team checks the complete translation against your document before we deliver it.

You are responsible for sending complete, legible copies of the documents you want translated. Send them only through the secure upload link we email you (Section 7), never by email. Before work starts, only our co-owners, and staff bound by a confidentiality agreement with us, can open your documents.

Review and corrections. You agree to review each translation promptly. Unless we agree to a different acceptance method in writing, a translation is deemed accepted on the earliest of: your written approval; your use of it; or five (5) business days after delivery without a written, reasonably specific objection. Corrections after delivery. For fourteen (14) calendar days after delivery, we correct at no charge any error in the translation against the source document you gave us, even if the translation has already been accepted. This does not cover changes to the source document or new material.

Payment and no refunds for translation. Translation is paid in full after you sign the Written Agreement and we countersign it, and before we start work. Translation payments are not refundable. Once we receive your payment, we give no refund if you cancel, or if we end the work for one of your reasons under Section 13. If you cancel, we stop the work, and on request we send you any part already translated. The only exception: if we cannot deliver the translation, we refund everything you paid, as Section 13 provides.

6. No Legal Representation; No Attorney-Client Relationship

We are not a law firm and do not provide legal representation. Nothing on the website or in our communications creates an attorney-client relationship.

We do not hold ourselves out as attorneys or as authorized representatives in matters requiring legal licensure.

If you need legal, tax, accounting, privacy-law, regulatory, or other licensed professional advice, you must consult the appropriate licensed professional.

7. Client Responsibilities

You agree to:

• provide complete, accurate, truthful, and timely information, records, instructions, and approvals;
• review drafts, links, previews, workflows, and deliverables promptly;
• check the delivered work, and any content you supply, before publishing, using, or relying on it;
• supply only materials you lawfully possess and are authorized to use or share;
• maintain copies of your own important documents, files, and records;
• maintain backups of your own systems, websites, and content unless we expressly agree in writing to perform backup work;
• maintain ownership and continuity of your third-party accounts, credentials, subscriptions, domains, and vendor relationships; and
• use our services only for lawful and authorized purposes.

We may rely on the information and documents you provide without independently verifying every fact unless we choose to do so.

Sending documents. When we need your documents, we send you a private upload link. We accept documents through it in PDF, Word (DOCX), JPEG, PNG or HEIC format, up to 25 MB per file and 20 files and 200 MB per link, unless we agree otherwise in writing. The link works for the period stated in our email, up to fourteen (14) days. We may refuse a file that does not meet these limits or that fails our security checks, and we will tell you if we need another copy.

8. Fees, Invoices, Payment, and Billing Disputes

Fees may be stated on the website, in these Terms, in a quote, in an invoice, or in another written communication. Unless we state otherwise in writing:

• fees are due upon invoice;
• the first payment is due before work starts, and each later payment is due when your written scope says it is, such as at a milestone or at handoff;
• third-party charges are separate unless expressly included; and
• optional add-on charges, such as a rush fee, apply only if you approve them in writing.

We may withhold delivery, publication, launch, transfer, export, final files, credentials, or other final handoff until all amounts due are paid.

If you believe there is a billing error, you agree to notify us in writing and give us a reasonable opportunity to review and attempt to resolve the issue before initiating a chargeback or payment dispute. This section does not waive any non-waivable rights you may have under applicable law.

9. Electronic Communications, Electronic Records, and Third-Party Providers

You consent to receive communications from us electronically, including by email, website posting, cloud document portal, SMS or messaging where used, and other electronic means reasonably related to your inquiry, a potential engagement, or an accepted engagement.

Without limiting Section 4, if you submit a request form on our website, you authorize us to contact you using the contact information you submit for the purpose of responding to your request, evaluating the requested service, requesting additional information, and communicating reasonable next steps related to a potential or accepted service engagement.

You agree that electronic records, communications, approvals, signatures, and notices may be used to the fullest extent permitted by applicable law.

We may accept your request, confirm scope, and communicate with you about services based on your electronic submissions, email confirmations, and other electronic approvals. We start work on a project only after its Written Agreement takes effect (Section 4.1). Unless we expressly require a signature for another document, no handwritten or electronic signature is required to form an agreement with us.

We may use third-party providers, including payment processors, cloud storage providers, email providers, form providers, automation tools, translation tools, artificial intelligence services, website platforms, registrars, hosting providers, analytics providers, and other vendors reasonably necessary to operate our website or perform services.

We are not responsible for delays, downtime, outages, policy changes, suspended accounts, transmission failures, platform bugs, third-party security incidents, or other third-party events outside our reasonable control.

9.1 Your Consent to Be Contacted

When you submit your phone number, email address, or other contact information through a request form or any other form or message on our website, you expressly agree that we may contact you using that information, by phone call, text or SMS message, email, or other reasonable means, for all business and service purposes, including:

• responding to your inquiry and confirming what you need;
• scheduling, rescheduling, and confirming appointments;
• requesting documents, information, or clarification;
• quoting fees, confirming scope, and discussing availability and timing;
• delivering work product, invoices, receipts, payment links, and payment reminders;
• service updates, follow-up on open or inactive matters, and administrative notices; and
• letting you know about other services we offer that may be relevant to you.

This consent applies to the contact information you give us and to any updated contact information you later provide. It continues for the duration of our business relationship with you and remains in effect between engagements, so that we may contact you about future or related services.

You may opt out of promotional or marketing messages at any time by replying STOP to a text message, using the unsubscribe link in an email, or writing to contact@tcgroupholdings.com. Opting out of promotional messages does not stop transactional or service messages about an active engagement (such as appointment confirmations, document requests, invoices, and delivery notices), because those are necessary for us to perform the services you requested.

Standard message and data rates may apply to calls and text messages. Where applicable law requires separate prior express written consent for autodialed or prerecorded marketing calls or texts, we will obtain that consent separately and will not rely on this Section for it.

10. Privacy, Confidentiality, and Data Handling

We use reasonable care in handling non-public information you provide to us and may process, store, transmit, and retain information using our systems and third-party service providers reasonably necessary for website operations, communications, billing, fulfillment, records management, security, legal compliance, and dispute resolution.

Our handling of personal information is described in our Privacy Policy.

Although we use reasonable safeguards, no method of internet transmission, electronic storage, or cloud processing is completely secure. We do not guarantee absolute security. If a breach of security affects your personal information, we will notify you as the law requires.

11. Intellectual Property

The website and its content, including text, graphics, branding, layouts, software, code, forms, workflows, and other materials, are owned by or licensed to us and are protected by applicable intellectual property laws.

You may use the website only for your own lawful business or personal use related to our services.

Your deliverables. Effective when we receive full payment for an engagement, we hereby assign to you all of our right, title, and interest, including copyright, in the final deliverables we create specifically for you in that engagement, to the extent we own those rights, except as third-party licenses or a written service document limit them. On request, we will confirm this assignment in a document signed for us.

Our materials. We keep ownership of our pre-existing materials, templates, forms, tools, prompts, scripts, systems, methods, reusable components, processes, know-how, and internal frameworks, and of general improvements to them that are not specific to you. Where any of them are built into a final deliverable, effective when the assignment above takes effect, we grant you a perpetual, worldwide, nonexclusive, royalty-free, and irrevocable license to use, copy, modify, and maintain them as part of that deliverable, and to have others do so for you. You may transfer this license together with the deliverable.

Third-party materials. Software, fonts, images, services, and other materials owned by others, including open-source software, remain subject to their own licenses. On request, we identify in writing the third-party materials built into your deliverables and the license that applies to each.

If you cancel an engagement and choose to receive the work completed so far under Section 13, this Section applies to that work once any amount you owe under Section 13 is paid.

12. Disclaimers; No Guarantee of Results

Except for the promises these Terms or a written service document make expressly, including delivering the accepted scope, the fixes in Section 5.1, the corrections in Section 5.2, and the refunds in Section 13, the website and all services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We do not guarantee:

• that the website will be uninterrupted, secure, error-free, or available at all times;
• that any third party, platform, or authority will approve or accept the work;
• any business result, sales result, lead volume, ranking result, uptime result, compatibility result, or technical outcome; or
• that any service will be suitable for a purpose you did not disclose to us in advance.

Website content is for general informational purposes only and is not a substitute for legal, financial, tax, accounting, or other licensed professional advice.

This section does not limit the promises named above, or any right or remedy that applicable law does not allow to be excluded or waived.

13. Refusal of Service; Suspension; Inactivity; Cancellation; Refunds

These rules apply to each engagement unless a written service document for that engagement states otherwise.

Work start. Work on an engagement starts on the date we tell you in writing, for example by email, that work has begun, or on the date we first deliver work to you, if that is earlier. We do not start work before your first payment has cleared.

Cancelling. You may cancel an engagement at any time by writing to contact@tcgroupholdings.com. What happens next depends on whether you cancel before or after work starts.

Translation. The "Before work starts" and "After work starts" rules below do not apply to translation. Section 5.2 sets the payment and refund rule for translation: translation payments are not refundable, except under "If we cannot deliver".

Before work starts. If you cancel before work starts, we refund everything you have paid for that engagement in full, even if your first payment has already cleared, with no deduction for scoping, preparation, or any other work.

After work starts. If you cancel on or after the date work starts, you owe only the total of the following, and nothing more:

• (a) completed payments: the amount of each scheduled payment whose condition, such as a milestone you approved or handoff, was met before you cancelled;
• (b) work in progress: work we performed before you cancelled that item (a) does not cover, as shown in our time records for the engagement, valued at the hourly rate we stated to you in writing before work started, for example in your written scope or in our notice that work has begun. If we did not state an hourly rate in writing, we do not charge for this item; and
• (c) approved third-party costs: costs we paid or committed to pay a third party for the engagement that you approved in writing before we incurred them, and that we cannot cancel or recover.

The total of items (a) to (c) is never more than the engagement's price. Within fourteen (14) days after you cancel, we send you an itemized accounting of these items, with the time records for item (b) and the receipts or invoices for item (c). Everything you have paid for the engagement is credited against the total. If you have paid more than the total, we refund the difference within those same fourteen (14) days. If the total is more than you have paid, we invoice the difference. We may reduce or waive any amount in the accounting, but only in writing.

When you cancel after work starts, you choose whether we hand over the work completed up to the date you cancel. If you want it, we hand it over once any amount you owe under this Section is paid.

If we cannot deliver. If we cannot deliver the accepted scope, for any reason other than those in the next paragraph, we refund everything you have paid for that engagement in full. This includes a third-party dependency that prevents us from completing the work, and our being unable to do the work ourselves.

Pausing or ending the work for your reasons. We may pause, narrow, or end an engagement if (a) information, approvals, payment, or access the work needs are not provided after we have asked for them in writing and given you a reasonable time to provide them, or (b) we reasonably believe the work would be unlawful, fraudulent, deceptive, abusive, unsafe, or unethical. If we end an engagement for one of these reasons, we treat it as your cancellation on that date, under the rules above for before or after work starts.

Inactivity. If you do not respond, do not provide what the work needs, or do not review delivered work within a reasonable time after we ask you in writing, we may pause the work. If that continues, we may close the engagement, but only after a written notice that tells you what we need and gives you a reasonable time to respond. If we close it, we treat it as your cancellation on the closing date.

How refunds are made. Every refund under this Section is made to the payment method you used, within fourteen (14) days after the cancellation or after we tell you we cannot deliver.

14. Limitation of Liability

To the fullest extent permitted by law, our total liability for all claims arising out of or related to a service engagement will not exceed the price of that engagement, whether or not you have paid any of it.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages, or for loss of data, loss of opportunity, reputational harm, loss of business, third-party penalties, government delays, platform failures, or similar losses arising out of or related to the website or our services.

This section does not limit: the refunds in Section 13; our obligations to fix work under Section 5.1 and to correct translations under Section 5.2, and to deliver the accepted scope or refund under Section 13; or any liability or remedy that applicable law does not allow to be limited or waived, including for fraud, willful misconduct, or gross negligence.

15. Indemnification

You will defend and indemnify the Company and its owners, members, employees, and contractors against any claim brought by a third party, and the resulting damages, judgments, settlements made under the procedure below, and reasonable attorneys' fees, to the extent the claim is caused by:

• (a) content, data, or other materials you supplied for the work that you did not have the rights needed to let us use as the engagement contemplates;
• (b) instructions you gave us that were unlawful, where we followed them; or
• (c) your unlawful use of the website, our services, or the delivered work.

This section does not cover any claim, loss, or cost to the extent it is caused by our own acts or omissions, including our negligence, our breach of these Terms or of a written service document, or materials we supplied. You do not indemnify us against the consequences of our own negligence.

Procedure. We will notify you in writing promptly after we learn of a claim this section covers; a delay excuses you only to the extent it harms your defense. You may control the defense with counsel reasonably acceptable to us, and we will cooperate reasonably at your expense. We may take part with our own counsel at our own cost. You will not settle a claim in a way that admits fault for us or places any obligation on us without our written consent, and we will not settle a claim you are defending without your written consent. Neither of us will unreasonably withhold that consent.

16. Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully. It affects how disputes between us are resolved.

16.1 Informal Resolution First

Before either of us starts arbitration or a lawsuit, the one with the complaint must send the other written notice describing the dispute and the relief requested, and we will both try in good faith to resolve it informally for at least 30 days after the notice.

16.2 Arbitration

Except for claims that either of us brings individually in small claims court, and claims for temporary, preliminary, or permanent injunctive relief to protect confidential information, intellectual property, website or system security, or other rights requiring immediate equitable relief, any dispute arising out of or relating to these Terms, the website, or our services will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA"). The Federal Arbitration Act governs this arbitration agreement.

(a) Consumers. If you are an individual and you requested our services primarily for personal, family, or household use, the AAA's Consumer Arbitration Rules and its Consumer Fee Schedule apply. Your share of the fees is limited to what that schedule assigns to the individual, and we pay all fees and arbitrator compensation the schedule assigns to the business. You may take part by video, by telephone, or by written submissions wherever the rules allow, and any in-person hearing will be held in the county where you live unless we both agree on another place.

(b) Businesses. In any other case, the AAA's Commercial Arbitration Rules apply, fees are paid as those rules provide, and any in-person hearing will be held in Duval County, Florida, unless we both agree otherwise. Either of us may take part remotely where the arbitrator permits.

(c) Remedies. The arbitrator may award, on an individual basis, any remedy or relief a court could award under applicable law, including statutory remedies and attorneys' fees and costs where the law provides for them. Nothing in this section waives a remedy that applicable law does not allow to be waived.

(d) If the AAA declines. If the AAA declines to administer, or stops administering, a dispute, and we do not agree in writing on another arbitration provider within 30 days, either of us may bring the dispute in court under Section 16.4.

(e) Starting an arbitration. The AAA's rules and fee schedules, and how to file, are at www.adr.org. The party starting an arbitration also sends a copy of the demand to the other party; a demand against us goes to contact@tcgroupholdings.com.

16.3 No Jury Trial; No Class Proceedings

To the fullest extent permitted by law, each of us waives any right to a jury trial for disputes covered by this section.

Disputes must be brought on an individual basis only, and not as a class, collective, representative, consolidated, or private attorney general action.

16.4 Courts

Any court proceeding to enforce this arbitration agreement or an award, for injunctive relief, or on a matter properly brought outside arbitration, will be brought in a court of competent jurisdiction: for a business, in Duval County, Florida; for a consumer under Section 16.2(a), in the county where you live or in Duval County, Florida.

16.5 Written Service Documents Control if Different

If a written service document we issue for a specific engagement contains a different dispute-resolution provision, and you accept that document as described in Section 2, that provision controls over this Section 16 for the covered engagement.

17. Time to Bring Claims

A claim arising out of or relating to the website or a service engagement may be brought within the period allowed by applicable law. These Terms do not shorten any limitations period or change when a claim accrues.

18. Governing Law

These Terms and any dispute not preempted by federal law are governed by the laws of the State of Florida, without regard to conflict-of-law rules. If you are a consumer under Section 16.2(a), this does not take away any protection of the law of the state where you live that cannot be waived by agreement.

19. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date, and it applies from the date it is posted unless it states a later date.

A revised version applies to your use of the website after it is posted, and to each engagement you request after it is posted. An engagement you requested before then stays under the version of these Terms in effect when you requested it, unless you agree in writing to a later version.

20. Language; Notices; Miscellaneous

If we provide a translated version of these Terms, or a translated summary of these Terms or of a Written Agreement, for convenience, the English-language version controls to the fullest extent permitted by law unless we expressly state otherwise.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Our failure to enforce any provision is not a waiver of that provision.

These Terms constitute the complete agreement between you and us regarding general website use unless superseded by a written service document issued by us and accepted by you as described in Section 2.

21. Contact

For questions about these Terms, contact:

T&C Group Holdings, LLC
Jacksonville, Florida, United States
contact@tcgroupholdings.com