Keep Your Automations
Working and Improving.
Most automations do not fail because the idea was wrong. They fail because a vendor changed an API, a password expired, or the business changed and nobody updated the rules. The partnership is a monthly arrangement where we watch for that, fix it, and keep improving what runs your operation.
PartnershipFrom $750 / month
A separate written agreement, arranged after a build or after we have reviewed the system. Nothing recurring starts without one.
What Quietly Breaks After Launch
None of these are bugs in the original build. They are the normal wear of software that depends on other companies’ systems.
A vendor changes its API
A field is renamed, a version is retired, a rate limit tightens. The sync keeps running and starts dropping records.
Credentials expire
Tokens, certificates and app passwords have expiry dates, and they tend to lapse on a busy week.
AI models are retired
Providers deprecate models and change behavior. Prompts and checks need retesting before the old model disappears.
Volume grows
A workflow built for 50 records a day behaves differently at 500. Timeouts and costs show up first.
The business changes
New products, prices, approval rules or staff. The automation still follows last year’s process.
Cloud costs drift
Usage creeps up and nobody looks at the bill until it is noticeably larger.
Two Good Options
Every build ends with documentation, a handoff and your credentials returned. What happens next is your choice.
Sized to How Much You Depend on It
Starting figures. The monthly price, which systems are covered, reserved capacity and response windows are set in the written agreement.
Care
From $750 / month
One or two automations or integrations your business depends on.
- Typically includes
- Monitoring and failure alerts
- Fixes when a vendor or API changes
- Credential and dependency upkeep
- A small amount of reserved time each month
Growth
From $1,500 / month
Several automations, with changes and improvements every month.
- Typically includes
- Everything in Care
- More reserved capacity for improvements
- AI model and prompt updates where AI is used
- A regular review of what to improve next
Operations
$2,500 to $5,000+ / month
Multiple systems your business runs on, which we built or maintain.
- Typically includes
- Everything in Growth
- The largest reserved capacity
- Priority handling of issues
- Cloud cost reviews and an improvement roadmap
Four Steps, In Order
01. A system worth keeping
Usually one we built. A system someone else built is reviewed first, so we know what we are agreeing to support.
02. A written agreement
Covered systems, what monitoring means for each, reserved capacity, response windows, the monthly price and the notice period.
03. Monthly care
Monitoring, fixes when something upstream changes, dependency and credential upkeep, and a short record of what was done.
04. Regular improvement
Reserved time goes to the changes you ask for. Anything larger than the reserved capacity is scoped and priced in writing first.
What Is and Is Not Covered
Covered by a partnership
- Monitoring and alerts for the systems named in the agreement
- Fixes when a vendor, API or platform changes
- Credential, certificate and dependency upkeep
- AI model and prompt updates where AI is part of the system
- Small improvements within the reserved capacity
- Cloud cost reviews at the levels that include them
Not part of a partnership
- Systems not named in the agreement
- New builds larger than the reserved capacity, which are scoped separately
- Managed IT, help desk or device support
- Cybersecurity monitoring, emergency incident response or security audits
- Any guarantee of uptime or third-party availability
- Third-party subscription, hosting and API fees
Accounts and credentials stay yours throughout. Ending a partnership does not leave you locked out of anything.
Hosting, domains, licenses, subscriptions, and processing fees stay in accounts you own and are billed to you directly by each vendor whenever practical. Where we must place an approved charge on your behalf, that amount is collected before we incur it.
Before You Ask
- Do I need a partnership after a build?
- No. Every build is handed off with documentation and your credentials so your team or another developer can run it. The partnership is for businesses that would rather not.
- Can you support a system someone else built?
- Often, yes. We review it first so we know its condition and risks before agreeing to support it. That review is priced in writing before it starts.
- What happens if we need more than the reserved time?
- We tell you before doing the extra work. Larger changes are scoped and priced in writing as their own engagement, and nothing is quietly added to an invoice.
- Does this include cybersecurity or IT support?
- No. We maintain the automations, integrations and software named in the agreement. Managed IT, security monitoring and incident response are not part of it.
- How is the monthly price set?
- By how many systems are covered, how critical they are and how much reserved capacity you want. Levels start at $750 a month, and the exact figure is in the written agreement.
T&C Group Holdings, LLC is not a law firm and does not provide legal advice. Ongoing maintenance and monitoring are provided only under a separate written agreement that names the covered systems. We do not guarantee uptime, compatibility, third-party availability, or any particular business outcome. This page is a summary for convenience; our Terms of Service govern.
Full terms: Terms of Service
Which Systems Does Your Business Rely On?
Tell us what is running today and what it would cost if it stopped. We will suggest the level that fits, in writing.