Software Shaped
Around Your Work.
Off-the-shelf software asks you to change how you operate to match how it was built. That trade is usually worth making, and when it is, we will tell you so. But when the way you work is the thing that makes you competitive, bending it to fit a product is an expensive habit. Custom software goes the other direction: the software takes the shape of the work.
I have an idea, but I cannot build it myself.
Choose a trainer
- features in the first release
- 4
- of everything on the list
- 28%
- can people try it?
- Yes
Real people can book from day one. What they use decides what gets built next.
When the Tool Does Not Fit the Work
The cost of a near-fit is rarely the license fee. It is the workarounds, the shadow spreadsheets, and the steps your team performs twice because the software will not let them do it once.
The product covers the middle of the job and misses the edges. What it does not reach becomes a manual workaround, and what it does that you never needed is still on the invoice every month.
One system that matches the actual shape of the work. Nothing to work around at the edges, and nothing paid for that nobody opens.
- What the product does not cover, handled by hand today
- What the product does that you never asked for
Buy, Configure, Integrate, Then Build
We work through the cheaper options first, in this order, and only recommend custom software when they genuinely fall short. Custom software costs the most up front and takes the longest to stand up, but it can cost less over a few years than subscriptions and licenses that never stop billing. When we recommend it, we show you that comparison.
Buy
An existing product does the job as it comes. Fastest and cheapest by a wide margin.
Best when your process is genuinely standard, or when it could be without hurting anything.
Configure
A product that nearly fits, adjusted through its own settings, fields, and automations.
Best when the gap is real but small, and the vendor gives you enough control to close it.
Integrate
Products that each do their part well, connected so the data moves between them without retyping.
Best when no single product covers everything, but two or three together do.
Build
Software written for your process, owned by you, with no vendor deciding what it may do next.
Best when the process is a competitive advantage, or when no product fits without distorting the work.
If the honest answer is to buy, configure or integrate, we will say that during scoping, and we would rather help you do that than sell you a build you do not need. When a build is right, it is often only the missing piece between products you keep.
The Kinds of Software We Take On
The tools your team opens every morning, the ones your customers use to work with you, and the first version of a product you want to launch.
Internal tools
The application your staff live in all day, built around your actual process instead of a generic record layout.
Client portals
A place for your customers to submit, track, upload, and check status without emailing someone and waiting.
Workflow and approvals
Multi-step processes with routing, approvals, permissions, and an audit trail of who did what and when.
Operational dashboards
Purpose-built screens that answer the specific questions your team asks daily, rather than a generic reporting module.
Document and data apps
Systems that generate, organize, validate, and retrieve documents and records according to your own rules.
Spreadsheet replacements
The workbook that runs a critical process, rebuilt as real software with validation, permissions, and history.
Starting From an Idea
You do not need a business, a team or a technical plan to start. Bring the idea in plain language, and we help turn it into something real people can use, without building everything at once.
The smallest useful first version
We work out what the first version has to do to test the idea and what can wait, so the budget goes into what matters first.
Built so it can grow
Standard, well-documented tools and accounts in your name, so the next version builds on the first instead of starting over.
Yours to take forward
After full payment the application built for you is yours, as set out under Ownership below, with the code, credentials and written instructions handed over.
From Problem to Handoff
Understand the work
We sit with the process as it actually runs, including the exceptions people handle by memory, or, for a new product, with who it is for and what it must do first. What gets written down here is what the build is measured against later.
Scope and design it
You get the screens, the rules, what is in and what is explicitly out, and the price, agreed in writing before any code is written.
Build and review
We build in reviewable pieces rather than disappearing for months, so you are correcting direction while it is still cheap to correct.
Launch and hand off
The application goes live, the code and credentials are turned over to you, and you get written instructions for running it without us.
What You Own When It Is Done
This is the question worth settling before a build, not after. Our Terms of Service set it out, and this is the plain-language version.
Yours
The client-specific application built for you under the engagement. After full payment it is owned by you, except where a third-party license limits what can be transferred.
Ours, licensed to you
Our pre-existing materials, templates, tools, scripts, methods, reusable components, and internal frameworks. Where those are embedded in your deliverable, we keep ownership of the underlying material and you get a nonexclusive right to use the finished application for its intended purpose after full payment.
After handoff
Ongoing maintenance, monitoring, hosting administration, and future changes are not part of a standard build. They can be arranged as their own engagement, and it is worth deciding which you want before launch rather than discovering the gap afterward.
What Is and Is Not Included
A build covers the application we agreed to build. These boundaries come from our Terms of Service and apply to every technology engagement.
Included in a scoped build
- Discovery, written scope, and screen-level design
- Building, configuring, and testing the application
- Working within the access you provide to related systems
- Review cycles against the agreed scope, and your acceptance
- Deployment or handoff of the finished build
- Code and credential turnover, plus written instructions
Not assumed unless agreed in writing
- Data migration or backfill from your existing systems
- Ongoing maintenance, monitoring, or support after handoff
- Managed IT, cybersecurity monitoring, or formal security audits
- Product development beyond the scope we accepted in writing
- Legal, tax, accounting, privacy-law, or regulatory advice
- Third-party subscriptions, hosting, licenses, or app-store fees
Data migration is the one people are most often surprised by, so it is called out plainly: moving your existing records into the new system is real work and is quoted separately unless the written scope already includes it. Work requested after acceptance is a new engagement.
How a Build Is Priced
Work is priced by scope, not by the hour. You get a written scope with a fixed price before anything starts, and larger builds are split into milestones. The ranges below show where engagements typically start.
See Starting Prices
| Engagement | When it fits | Investment |
|---|---|---|
| Fit Check | You know the work hurts, but not yet what to build, or whether to build anything: 30 minutes to find out. | Free |
| Core Automation or Integration Build | Workflows and system connections the business runs on, priced in a written scope. | From $5,000 |
| Custom Engagements | New products, AI agents, private AI, custom applications, modernization and data platforms, scoped and priced in writing. | Quoted in writing |
| Operations Automation Partnership | After a build: monitoring, maintenance, vendor and API changes, and small improvements. | From $750 / month |
| Third-party costs | Hosting, licenses, subscriptions, and per-call API charges. | Customer-paid directly |
Your first payment is due before work starts, and each later payment when your written scope sets it. Final code, credentials and the handoff may be held until everything due is paid. If we find the actual scope differs materially from what was described, we stop and give you a revised estimate before doing the additional work.
Hosting, domains, licenses, subscriptions, and processing fees stay in accounts you own and are billed to you directly by each vendor whenever practical. Where we must place an approved charge on your behalf, that amount is collected before we incur it.
After the Build
Every build ends with documentation and a handoff, so your team can run it. If you would rather not, a monthly partnership covers monitoring, vendor and API changes, and small improvements under its own written agreement.
See Partnership LevelsYou agree to review deliverables promptly. Unless we agree to a different acceptance method in writing, work is deemed accepted on the earliest of: your written approval; your use of the delivered work in production or public release; or five (5) business days after delivery without a written, reasonably specific objection tied to the agreed scope.
T&C Group Holdings, LLC is not a law firm and does not provide legal advice. Technology services are provided for implementation, support, troubleshooting, and general business-use guidance only. Software is provided on an as-is and as-available basis. We do not guarantee uptime, compatibility with every third-party service, platform approval, or any particular business, revenue, or technical outcome, and we do not guarantee that a service will be suitable for a purpose not disclosed to us in advance. Ongoing maintenance, monitoring, and support are outside a standard engagement unless separately accepted in writing. This page is a summary for convenience; our Terms of Service govern.
Full terms: Terms of Service
What Should the Software Do?
Tell us the process that has outgrown its tools, or the product you want to build. We will read it, ask the questions that matter, and come back with a recommendation, a scope, and a number, including telling you if you should buy something instead.